Contact Us

Contact Us

Patient Experience Team

When you tell us about your experiences, we can use them to inform local NHS decision makers so that when they are looking at how to improve local services they consider what you have said.

The NHS saved my life

If you have received some fantastic care then we need to hear about it to ensure that service continues to support patients. Similarly we also need to know when your journey through health services hasn’t been good so we can pinpoint areas where the quality of care needs to be improved.

We also provide information and advice on local NHS services for patients, their families and carers and and we’re often the first point of contact for patients who live in the South Nottinghamshire area.

Contact us

0800 028 3693 or email nnestccg.pet@nhs.net

Click here for more information

Complaints

Complaints form an important element of feedback and reflect where services commissioned and/or provided by the CCG have failed to meet with user expectations.

From 1 April 2013 the way in which complaints are dealt with has changed. If your complaint relates to primary care (e.g. GP, Dentist etc) you will need to contact the Area Team of the National Commissioning Board which are contactable by phone on 0300 311 2233 or by email england.contactus@nhs.net

For complaints which relate to other aspects of healthcare please contact the Complaints Team as follows:

Freepost RTHU-JLJL-LGLT
Patient Experience Team
South Nottinghamshire CCGs
Civic Centre
Arnot Hill Park
Arnold
NOTTINGHAM
NG5 6LU

Telephone: 0800 028 3693

Nottingham North and East Clinical Commissioning Group

Address

Civic Centre
Arnot Hill Park
Arnold
Nottingham
NG5 6LU

Telephone

Main Number:
0115 883 1838

Monday – Friday 9am – 5pm

Email

nnestccg.enquiries@nhs.net

Media enquiries

Call Toni on 0115 883 1833

email: antonia.smith@nhs.net

 

 

 

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