Contact Us
Patient Experience Team
When you tell us about your experiences, we can use them to inform local NHS decision makers so that when they are looking at how to improve local services they consider what you have said.
If you have received some fantastic care then we need to hear about it to ensure that service continues to support patients. Similarly we also need to know when your journey through health services hasn’t been good so we can pinpoint areas where the quality of care needs to be improved.
We also provide information and advice on local NHS services for patients, their families and carers and and we’re often the first point of contact for patients who live in the South Nottinghamshire area.
Contact us
0800 028 3693 or email pet@nottinghamnortheastccg.nhs.uk
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Complaints
Complaints form an important element of feedback and reflect where services commissioned and/or provided by the CCG have failed to meet with user expectations.
From 1 April 2013 the way in which complaints are dealt with has changed. If your complaint relates to primary care (e.g. GP, Dentist etc) you will need to contact the Area Team of the National Commissioning Board which are contactable by phone on 0300 311 2233 or by email england.contactus@nhs.net
For complaints which relate to other aspects of healthcare please contact the Complaints Team as follows:
Freepost RTHU-JLJL-LGLT
Patient Experience Team
South Nottinghamshire CCGs
Civic Centre
Arnot Hill Park
Arnold
NOTTINGHAM
NG5 6LU
Telephone: 0800 028 3693
Nottingham North and East Clinical Commissioning Group
Address
Civic Centre
Arnot Hill Park
Arnold
Nottingham
NG5 6LU
Telephone
Main Number:
0115 883 1838
Monday – Friday 9am – 5pm
info@nottinghamnortheastccg.nhs.uk
Media enquiries
Call Toni on 0115 883 1833
email: antonia.smith@nottinghamnortheastccg.nhs.uk